Complaints
Last updated 15 October 2026
Draft — under legal review before launch. Details in [brackets] are still to be confirmed.
How to complain
Email hey@heykolega.com with your name, order number and what went wrong.
Our response
We confirm receipt and reply within 14 days.
If you are not satisfied
Consumers may contact their local consumer protection authority. In Poland this is the municipal consumer ombudsman (rzecznik konsumentów) or UOKiK.