Legal.
Everything about how Kolega works, your rights and how we handle your data.
Customers
- Terms of ServiceThe agreement between you and Kolega when you buy and use a data-only eSIM.
- Right of WithdrawalYour 14-day right to cancel as an EU consumer, and when it ends.
- Refund & Cancellation PolicyWhen you can get your money back for an eSIM plan.
- Fair Use PolicyHow data plans are meant to be used.
- Acceptable Use PolicyWhat you must not do with Kolega services.
- ComplaintsHow to complain and how we handle it.
- Device & Coverage DisclaimerWhat we can and cannot promise about devices and networks.